C Harrods, a different world for a million reasons, is the largest store in Europe. In one year over 14 million purchases are made in the 214 departments where you can buy anything from a needle to an elephant-if you can persuade the manager of the Pet Department that you are suitable elephant owner, that is! It is Harrod’s policy to store a wide and exciting range of goods in every department to give the customer a choice of goods, which no other store can match. Harrods also offers many special services to its customers. The Export Department can deal with any customer purchase or order and will send goods to any address in the world. Recently, for example, a handkerchief to Los Angeles, six bread rolls were sent to New York, and a diamond ring to Australia. Harrods is famous for first-class service. Harrods sells 5 million different products. To deal with this enormous range, a new computerized warehouse, the largest in Britain, the second in Europe, is being built. Thanks to its modern technology a customer will be able to order any product from any assistant in the store. The assistant can check its availability immediately on a computer, decide with the customer on a suitable delivery time and then pass the order directly to the warehouse through the computer. The delivery will be made within one hour. |